Reference

How sattamatkasale Handles Your Personal Data

At sattamatkasale, we collect only the data we genuinely need to operate your account, process withdrawals and keep your sessions secure.

Data Minimisation ApproachIndia-specific Jurisdiction ContextUPI & Paytm Transaction PrivacyYour Right to Access & DeletionEncrypted Account Storage
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sattamatkasale How sattamatkasale Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data Rights

If you want to access, correct or delete the data we hold on your account, our privacy team responds within five working days. You can reach us through the channels below.

Email Privacy Request Send a written request to our privacy inbox with your registered email address and the specific data action you need — access, correction or deletion — and we will confirm receipt within 24 hours.
Live Chat Data Query Open the chat widget on sattamatkasale.com and select the Privacy topic. Our agents can raise a formal data ticket on your behalf and give you a reference number to track the outcome.
Account Settings Panel Many data actions — such as updating your contact number, changing your linked UPI address or downloading a copy of your transaction history — can be completed directly from the Account Settings section without contacting support.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, Retention and Security Practices

Every layer of our data practice is designed so your account stays yours and your information does not travel further than it needs to.

Cookie Use

We place session cookies to keep you logged in and analytics cookies to measure page performance. No advertising cookies from third-party networks are placed without your explicit consent given via the cookie banner on first visit.

Data Encryption

All data in transit between your browser and our servers uses TLS 1.2 or higher. Stored passwords are hashed using bcrypt with a unique salt per account, meaning even our team cannot read your password in plain text.

Retention Schedule

Account registration data is retained for the duration your account is active plus a regulatory holding period after closure. Payment reference logs are kept for up to seven years to satisfy financial audit requirements, then purged.

Third-Party Processors

We share data only with processors who perform a function on our behalf — payment gateways for UPI and PhonePe transactions, identity verification services, and server infrastructure providers. Each is bound by a data-processing agreement.

Account Security Controls

You can enable two-factor authentication from Account Settings, view your active device sessions and terminate any session you do not recognise. Suspicious login attempts trigger an automatic email alert to your registered address.

Data Correction & Deletion Requests

Submit a request via email or live chat. We verify your identity, make the correction or deletion within five working days, and send written confirmation. Deletion of active accounts is processed after any outstanding withdrawal is settled.

Frequently Asked Questions About Your Privacy at sattamatkasale

The questions below cover the data rights and privacy concerns we hear most often from account holders in India. If your question is not listed, reach out to our privacy team via email or live chat and we will respond within five working days.

We collect your name, email address, mobile number and the payment method details you provide — such as a UPI handle or Paytm-linked number. We also log your IP address and device type for security verification purposes.

Yes. Email our privacy team with your registered email address and request a data export. We will compile your account details, transaction references and communication logs into a structured file and send it within five working days.

No. We do not sell or rent your personal data to advertisers. Data sharing is limited to processors who perform a direct operational role — payment gateways, fraud-prevention services and server infrastructure — each under a binding data-processing agreement.

Payment reference logs — UPI transaction IDs, Paytm order references, PhonePe reference numbers — are retained for up to seven years to meet financial audit obligations. After that period, they are deleted from our systems permanently.

Contact us via email or the live chat Privacy topic. After we verify your identity, we process the deletion within five working days. Any pending withdrawal is settled first, and you will receive written confirmation once the deletion is complete.

We use session cookies for login continuity and analytics cookies for site performance measurement. The cookie banner on your first visit lets you accept or decline non-essential cookies. You can also update cookie preferences at any time via the site footer link.

Email our privacy team immediately with your account details and a description of your concern. We will acknowledge your report within 24 hours, investigate internally and update you in writing. Where required by applicable law, we will notify relevant authorities.

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